Protecting What Matters Most.

Always building something greater.

Trusted underwriting and administration services tailored for funeral parlours, employers & groups.

Onyx 365 Manifesto.

We were built to honour.

To honour every life, every legacy, every promise made in trust.

We stand with those who serve at the most human moments —funeral parlours, families, and the communities they hold together.

We are not just underwriting managers.
We are protectors of dignity.
Champions of transparency.
Partners in progress.

We are black-owned, born from a history that demands better.
Better systems. Better service. Better outcomes.

We challenge the norms because they’ve never served us well enough. We design modern solutions for businesses that carry deep responsibility.

And we show up – every single day – because grief doesn’t wait. Because protection must be seamless. Because trust must be earned.

Our “O” is not just a letter.
It’s a circle of care. It holds the weight of every life insured, every business empowered. At its centre: a gemstone — strong, grounded, resilient — just like us.

We are Onyx 365. Always on.
Always honouring.
Always building something greater.

Our Products.

Group Policy Benefits

Funeral Parlours

Our tailor-made Funeral Products are built to meet the diverse needs of families and communities.

The core benefit provides a lump sum of up to R100,000 upon the passing of the main member, their spouse, children, or extended family members.

To offer even greater peace of mind, we also provide optional rider benefits such as tombstone cover, repatriation of mortal remains, grocery support, and Inkomo/Sheep/Meat benefits.

Employee Cover

Our comprehensive Employee Benefits Packages are designed to protect, empower, and support your workforce and their families.

The core benefits include life and disability cover of up to R2.5 million each, and a funeral benefit of R50,000 per employee.

To enhance overall wellbeing, all members and their families have access to 24/7 stress and trauma counselling, along with repatriation services to ensure dignity and care in times of loss.

For higher levels of protection, employees can opt for life and disability cover up to R10 million, subject to standard medical tests. They also have the option to top up benefits and retain their cover should they leave employment.

Our Services.

At Onyx 365, we provide a comprehensive, always-on support ecosystem designed to power group schemes and funeral parlour businesses with precision, care, and innovation.

Underwriting Service

Tailored underwriting that balances risk, sustainability, and respect — built around the unique needs of group funeral schemes.

Policy Data Administration

Meticulous data management that ensures accuracy, compliance, and peace of mind - from onboarding to claims.

Claims Management

Responsive, respectful claims processes that honour lives while delivering efficiency when it matters most.

Customisable Technology

A cutting-edge system that adapts to your business — merging policy admin, inventory tracking, and cashflow visibility into a seamless point-of-sale platform.

Premium Collection

Secure, reliable premium handling designed to optimise cash flow while keeping your operations uninterrupted.

Actuarial Services

Independent, expert analysis to ensure your portfolio remains healthy, profitable, and strategically aligned.

Compliance Support

Expert guidance through complex regulatory landscapes - keeping your business protected and future-fit.

Flexible Structuring

Creative, compliant solutions designed to meet your business needs - enabling sustainable growth, smoother cashflow, and long-term value.

Review of Marketing Materials

Ensure all client-facing material is clear, compliant, and compelling - reviewed through both regulatory and reputational lenses.

Assistance with RAF Claims

Support with Road Accident Fund claims that simplifies complexity and drives resolution — with dignity and diligence.

Our Partners.

A network where innovation meets collaboration, where the expertise of insurance brokers, life advisers, investment advisors, agents and dynamic businesses converges to create exceptional value; that’s the power of Hollard Partners.

Underwritten by Hollard Life Assurance Company Limited (Reg no. 1993/001405/06), a Licensed Life Insurer and an authorised Financial Services Provider. Terms and Conditions apply.

Innovation and Agility gave birth to InfinityLinks360 and allowed the creatives behind it to fully flourish at what they do best. The InfinityLinks360 platform incorporates features that are essential for funeral parlours to conduct their business seamlessly. The features benefits Funeral Parlors and their Customers, Underwriters and Strategic Partners. All in one easy to use secured cloud-based solution.

Claims process.

We settle all funeral claims upon receipts of all requirements within 6 hours.
Life and disability claims may take a bit longer than 48 hours depending on claim requirements

Submit claim and
Required Documents

Assessment
& Verification

Claim
Approval

Claim
Pay-Out

Submit all claims to:

Get a Quote.

We’re here to help protect what matters most to you. Contact us today to discuss coverage options.